Frequently Asked Questions

Most websites are delivered within 48 hours of project approval. This includes custom design, mobile optimisation, and basic SEO setup. More complex projects with AI integration or extensive custom functionality may take 3-5 days. We'll provide you with a clear timeline during our initial consultation.

Our standard package includes custom responsive design, mobile optimisation, basic SEO setup, contact forms, and hosting setup guidance. We also provide training on how to update your content and ongoing support for the first month after launch.

AI lead management is an optional add-on service. It includes automated lead follow-up, appointment booking, and customer engagement tools. This service is perfect for businesses that want to maximise lead conversion but don't have the time to manually follow up with every enquiry. We can discuss whether it's right for your business during our consultation.

Yes! We provide ongoing support after launch, including minor content updates, bug fixes, and technical assistance. We also offer ongoing maintenance packages with regular updates, security monitoring, and priority support.

Absolutely! We specialise in website redesigns that improve both aesthetics and performance. We'll analyse your current site, identify areas for improvement, and create a modern, conversion-focused design that better serves your business goals. We can often migrate your existing content and maintain your SEO rankings during the process.

Yes, we work with clients worldwide! While we're based in London, our services are available globally. We use modern communication tools to collaborate effectively with international clients and can accommodate different time zones for consultations and support.

Minor changes and content updates are included in your support period. For larger changes or new features, we offer competitive rates for additional work. We'll always provide a clear quote before starting any additional work, and we're committed to keeping your website up-to-date and performing at its best.

All our websites are built with SEO best practices from the ground up. This includes optimised page structure, fast loading speeds, mobile responsiveness, proper meta tags, and clean code. We also provide basic keyword optimisation and can offer advanced SEO services as an add-on for businesses looking to dominate their local market.